Capture Your Screen Like a Pro

Last updated: December 2024

1. Acceptance of Terms

By accessing and using TrustyCapture software and services, you accept and agree to be bound by the terms and provision of this agreement.

2. License and Usage Rights

TrustyCapture grants you a limited, non-exclusive, non-transferable license to use our software for your personal or business screen capture needs. You may not reverse engineer, modify, or redistribute the software.

3. Service Availability

We strive to maintain 99.9% uptime for our cloud services. However, we do not guarantee uninterrupted service and reserve the right to perform maintenance that may temporarily affect service availability.

4. User Content and Privacy

You retain all rights to content you create using TrustyCapture. We do not claim ownership of your screen captures, recordings, or associated data. Our handling of your data is governed by our Privacy Policy.

5. Payment and Refunds

Subscription fees are charged in advance on a monthly or annual basis. We offer a 30-day money-back guarantee for annual subscriptions and a 14-day free trial for all plans.

6. Prohibited Uses

You may not use TrustyCapture for illegal activities, to violate others' privacy without consent, or to create content that infringes copyrights or other intellectual property rights.

7. Account Termination

We reserve the right to terminate accounts that violate these terms. You may cancel your subscription at any time through your account settings or by contacting support.

8. Limitation of Liability

TrustyCapture's liability is limited to the amount you paid for the service in the 12 months preceding any claim. We are not liable for indirect, incidental, or consequential damages.

9. Changes to Terms

We may update these terms periodically. Continued use of the service after changes constitutes acceptance of the revised terms. We will notify users of significant changes via email or in-app notification.

10. Governing Law

These terms are governed by the laws of the State of Texas, USA. Any disputes will be resolved through binding arbitration in Austin, Texas.

For questions about these terms, contact us at [email protected]

Last updated: December 2024

1. Information We Collect

We collect information you provide directly (account details, support communications), information from your use of our service (usage analytics, performance data), and technical information (IP address, browser type, device information).

2. How We Use Your Information

Your information is used to provide and improve our services, communicate with you about your account, provide customer support, ensure security and prevent fraud, and comply with legal obligations.

3. Information Sharing

We do not sell your personal information. We may share information with service providers who help us operate our business, when required by law, or to protect our rights and safety.

4. Data Security

We implement industry-standard security measures including AES-256 encryption, secure data transmission, regular security audits, and SOC 2 Type II compliance to protect your information.

5. Your Rights (GDPR Compliance)

You have the right to access, correct, delete, or port your personal data. You can also object to processing or request restriction of processing. Contact us at [email protected] to exercise these rights.

6. Data Retention

We retain your account information for as long as your account is active. Screen captures and recordings are retained according to your subscription plan. Data is securely deleted upon account closure or as requested.

7. Cookies and Tracking

We use essential cookies for service functionality, analytics cookies to understand usage patterns, and preference cookies to remember your settings. You can manage cookie preferences through your browser or our cookie settings.

8. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses and adequacy decisions.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to Privacy Policy

We will notify you of material changes to this policy via email or prominent notice on our service. Continued use after changes constitutes acceptance of the updated policy.

Contact Information

For privacy-related questions or requests, contact our Data Protection Officer at [email protected]

Last updated: December 2024

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our service.

Types of Cookies We Use

Essential Cookies (Always Active)

These cookies are necessary for the website to function and cannot be switched off. They include session management, security tokens, and load balancing cookies.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve our service.

Preference Cookies

These cookies remember your choices and preferences to provide a more personalized experience, such as language settings and display preferences.

Marketing Cookies

These cookies track your browsing habits to show you relevant advertisements and measure the effectiveness of our marketing campaigns.

Third-Party Cookies

We may use third-party services that set their own cookies, including Google Analytics for website analytics and support chat services for customer assistance.

Managing Your Cookie Preferences

You can control cookies through your browser settings or using our cookie preference center. Note that disabling certain cookies may affect website functionality.

Cookie Retention

Session cookies are deleted when you close your browser. Persistent cookies remain on your device for the period specified in the cookie or until you delete them.

Updates to This Policy

We may update this cookie policy to reflect changes in our practices or for legal reasons. We will notify you of significant changes.

For questions about our use of cookies, contact us at [email protected]

Last updated: December 2024

Digital Millennium Copyright Act (DMCA) Policy

TrustyCapture respects the intellectual property rights of others and expects our users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and will respond to valid takedown notices.

Reporting Copyright Infringement

If you believe that content on our platform infringes your copyright, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing and information to locate the material
• Your contact information (address, telephone number, and email address)
• A statement that you have a good faith belief that use of the material is not authorized
• A statement that the information in the notification is accurate and that you are authorized to act on behalf of the copyright owner

Designated Copyright Agent

Send DMCA takedown notices to our designated agent:

DMCA Agent
TrustyCapture Technologies LLC
1247 Innovation Drive
Austin, TX 78701, USA
Email: [email protected]

Counter-Notification Process

If you believe your content was wrongly removed due to a DMCA takedown notice, you may file a counter-notification containing:

• Your physical or electronic signature
• Identification of the material that was removed
• A statement under penalty of perjury that the material was removed by mistake or misidentification
• Your contact information and consent to jurisdiction of federal court

Repeat Infringer Policy

We reserve the right to terminate accounts of users who are found to be repeat infringers of copyright.

Good Faith Requirement

Please ensure that your DMCA notice is filed in good faith. Knowingly making false claims may subject you to liability for damages, including attorney fees.

This policy is designed to comply with the DMCA and protect the rights of copyright owners while maintaining fair use principles.